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Privacy Policy

PRIVACY POLICY

Last updated: 6 November 2026

This Privacy Policy explains how Husband Retail Limited (“Husband Retail”, “we”, “us” or “our”) handles personal data collected through our website and business enquiries.

1. Who we are

Husband Retail Limited is the organisation responsible for the personal data covered by this policy.

Company number: 2417197.

Registered address: Unit 1603–06, 16/F, Alliance Building, 130–136 Connaught Road Central, Sheung Wan, Hong Kong.

Our correspondence and visiting address is 3/F, 8 Queen’s Road East, Wanchai, Hong Kong. Visits are by appointment.

This policy covers website visitors and people contacting us about our services. Where a consultancy engagement involves additional personal data, the relevant engagement documentation or a separate privacy notice may explain those arrangements.

2. Information you provide

When you contact us through the website, by email or by telephone, we receive the information you choose to provide. This may include:

  • Your name, email address and telephone number.
  • Your company, role and other business contact details.
  • The name, location and stage of a property or project.
  • Your message and subsequent correspondence with us.

Providing information is voluntary. To submit the website enquiry form, you must provide your name and at least one way for us to reply: a telephone number or a valid email address. Other project details and your message are optional.

Without sufficient contact or enquiry information, we may be unable to respond or assess how we can help.

Please share only information relevant to your enquiry. Before sending confidential project documents or personal data about other people, contact us to agree an appropriate way to share it.

3. How we use your information

We use enquiry information to:

  • Respond to your questions and communicate with you.
  • Understand your requirements and discuss a possible appointment.
  • Prepare proposals or take steps you request before an engagement.
  • Maintain records of enquiries and related correspondence.
  • Investigate delivery problems, prevent misuse and maintain our website.
  • Meet applicable legal obligations and establish, exercise or defend legal rights where necessary.

Information submitted through the website form is sent by email to our designated business contact. If email delivery fails, the website records limited enquiry details—including the name, telephone number, email address and asset information—in a server error log to help investigate the failure.

We will seek the consent required by applicable law before using personal data for a new purpose that is unrelated to the purpose for which it was collected.

4. Website data, cookies and third-party services

Our website infrastructure may record technical information associated with visits, such as IP addresses, requested pages, access times, browser information and errors. We use relevant technical records to operate the website, investigate problems and protect it against misuse.

The website loads fonts from Google Fonts and includes an embedded Google Maps map on the Contact page. When these resources load, your browser connects to Google’s services. Google receives technical connection information, which can include your IP address and information about your browser or device. Google Maps may also use cookies or similar technologies, depending on the service and your settings.

Google explains its practices in its Privacy Policy (https://policies.google.com/privacy).

You can manage cookies through your browser settings. Blocking cookies or third-party content may affect some website features, including embedded maps.

5. Who may receive personal data

Access within Husband Retail is limited to people who need the information for the purposes described in this policy.

Where necessary for those purposes, personal data may also be handled by service providers supporting our website hosting, email delivery and storage, website maintenance, security and technical support.

We may disclose relevant information to professional advisers, regulators, courts or other authorities where necessary to obtain advice, comply with a legal obligation or establish, exercise or defend legal rights.

[Before publication: confirm the recipient categories above against the actual hosting, email, backup, support and enquiry-management arrangements. Add any other recipients that receive enquiry data.]

6. Where information is processed

Our website, email, backup and support arrangements may involve storing or accessing personal data outside Hong Kong.

Any overseas processing must remain consistent with the purposes explained in this policy and applicable data-protection requirements.

7. Retention and security

We retain personal data for as long as necessary to deal with your enquiry, maintain an appropriate business record and meet applicable legal or contractual requirements.

The appropriate retention period depends on the nature of the information, whether an enquiry leads to an engagement, and whether records are needed to address a complaint, dispute or legal obligation. Information that is no longer required should be deleted or anonymised, subject to applicable requirements.

We take practicable measures to protect personal data against unauthorised or accidental access, processing, loss, erasure or use. No website, email system or method of electronic storage can be guaranteed to be completely secure.

8. Marketing communications

Submitting a website enquiry does not, by itself, constitute consent to receive newsletters, promotional emails or other direct marketing.

If we propose to use your personal data for direct marketing, we will provide the relevant information about that use and obtain the consent required by applicable law.

You may ask us to stop using your personal data for direct marketing at any time, without charge, using the contact details below or any unsubscribe method provided in the communication.

9. Access, correction and privacy enquiries

You may request access to personal data we hold about you and ask us to correct inaccurate data, subject to applicable law.

We may ask for information reasonably necessary to verify your identity and locate the relevant records. We will handle requests within the applicable statutory requirements. Where a request cannot be met, we will explain the reason as required by law. Any permitted fee for a data-access request will be explained before it is charged.

Please direct privacy enquiries and requests to:

Privacy enquiries
Husband Retail Limited
Email: carmen.law@husband-retail.com
Correspondence address: 3/F, 8 Queen’s Road East, Wanchai, Hong Kong

Please identify your message as a privacy enquiry and avoid sending unnecessary personal information.

10. External websites and changes to this policy

External websites and services have their own privacy arrangements. Please review their notices before sharing personal data with them.

We may update this policy to reflect changes in our practices or applicable requirements. The date above identifies the latest published version. Updating this policy does not, by itself, provide consent for a new use of personal data.