Repositioning an operating retail estate
Capco’s goal was to reposition and relaunch Covent Garden as a premium international retail destination. The brief required a retail offer that supported this ambition across an operating estate, connecting the choice of retailers and dining operators with the layout and zoning of its streets.
Our work considered these decisions together. Market research informed the positioning strategy, which guided recommendations for the retail mix and street zoning. A marketing plan and monitoring of execution carried the remit beyond the initial recommendations into the estate’s repositioning programme.